Are you looking for a way to communicate and collaborate internally with your staff or externally with clients during this physical isolation period? As a current user of 3CX (your phone service product managed by ITS), you have access to WebMeeting! If you are not already using 3CX web client with your IP Phone installation, there […]
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Browser Hijacking
Browser hijacking is a “form of unwanted software that modifies a web browser’s settings without the user’s permission.” If you’re experiencing the effects of a browser hijacker, the most common thing you’ll see is extensions and toolbars on your browser that you didn’t put there yourself. Another common sign of you have a browser hijacker […]
Hosted Exchange
Hosted Microsoft Exchange from ITS offers a variety of access options for greater freedom, flexibility and control. This flexibility can contribute to the overall efficiency of your office and allow employees to work outside of the office. Setup for Hosted Exchange is easy. Very little administration from your team is required in order to migrate […]
Your Office Anywhere – The 3CX Apps
Download the iOS or Android Apps Open your welcome email. Open the app on your device, tap on the menu (top left) and then “Scan QR Code”. Now scan the QR code from your welcome email – done. Transfer a call Click “Transfer” or “Att. Transfer”. Enter the extension or search by name, tap “Transfer” […]
The 3CX Web Client
Logging In Go to your Web Client URL (sent to you in 3CX welcome email). Log in using your credentials (found in 3CX welcome email). Make, Receive & Transfer Calls Make a call by clicking on an extension or searching for name/number in the search box. Toggle the phone icon to make a call on […]