Always use a secure wi-fi network. When working remote, you’ll want to always make sure you are on a network that requires a password to connect. Most home networks are password protected, but if you’re not sure if yours is, make sure to check. It is very easy to attack a machine on the same […]
Archives for April 2020
Remote Support Policy for Students
We have been receiving some requests from school staff to help support student devices that have traveled home for distance learning. Here are some things we are doing at ITS to make this an efficient and comfortable experience for your staff and students: Requesting Support School staff must still initiate the ticket to ITS. Let […]
What is Zoom-Bombing?
Zoom-bombing is not limited to the popular web conferencing tool bearing the same name, but Zoom is the most notorious toolset for attracting and allowing hijacking of sessions and data. Following several reports of compromised web meeting sessions, the FBI has released helpful guidelines for interacting with students and clients through video-teleconferencing (VTC) sessions. View […]
Home Internet Options
Homes have suddenly converted to offices and schools, and in 2020 both of these require Internet connectivity. If you or someone you know has been looking for an affordable home internet or hotspot option to support work, school and entertainment demands, check out the resources below. It is important to remember that not all vendors […]
Seamlessly Transition to Remote Work and Back
3CX is the ultimate collaboration and communication tool – we use it daily at ITS. 3CX allows us to make internal and external calls (voice and video), chat with teammates and more – from any location with our mobile app or with a web browser! With features like WebClient and WebMeeting, you can make calls […]